Service and Support Plans
Protect Your Investment
Our Service & Support Plans are to protect your investment and give you peace of mind. Whether you opt to lease or buy your Belrobotics robot technology, we’ve got you covered. Therefore a Belrobotics robot installed and maintained by AMS Robotics qualifies for a 2 Year Parts and Labour Warranty. We handle and process all warranty claims on your behalf, with minimum fuss.
Complete Peace of Mind
It is said a machine is no better than the service it is receiving. With this in mind, AMS Robotics offers a 5 year full service & support contract plan that gives you more than just warranty cover. It will give you the added peace of mind that everything is being looked after, from a simple cable break to a failed battery. We will ensure that all servicing is carried out at the correct intervals and if there’s ever a problem, we will be there to sort it out.
How It All Works
Pay as you go
Welcome Pack
Telephone Support
AMS Web App Support
Battery Cover and Replacement (Warranty period)
Warranty Parts and Labour (Warranty period)
Emergency 48 hour Callout (Chargeable)
Annual Tune-up (Chargeable)
Service Contract
Welcome Pack
Telephone Support
AMS Web App Support
Battery Cover and Replacement (Contract period)
Warranty Parts and Labour (Contract period)
Emergency 48 hour Callout
Annual Tune-up
Welcome Pack
Essential reading for new customers, helping you get the most out of your robotic mower. We provide full instructions on how to look after your new robot, so it needn’t be scary!
Battery Cover/Replace
Full battery cover & replacement
Telephone Support
Dedicated telephone support number for 12 hours per day 7 days a week telephone support
Parts & Labour
Warranty parts and labour are covered, excluding consumables.
Maintenance & Monitoring
24 hour track and trace via GSM and remote maintenance and reprogramming via GSM
Site Visit - 48 hour
Technician on-site within 48 hours of fault reporting if required.
AMS Web App
Dedicated AMS Support App for fault reporting, robot service/support history and an online store for parts ordering.
Annual Tune-up
All robots in your fleet will receive an annual service, to ensure they remain in tip-top condition.
